How do you build top line sales in a down market? In any market you build sales simply by building relationships with your staff and your guests. As the owner / proprietor of a restaurant people what to “know” who is in charge. Remember your guest’s names, their likes dislikes, their desires etc. Get to know your guests on a personal level. Show them that you care about them and in return they will show you that they care about you and frequent your business more often. Remember the TV show Cheers? “Were everybody knows your name” Be that restaurant, encourage your staff to do the same.
Encouraged Ken Boyle
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